Shipping & Returns

How much does shipping cost?

Standard shipping to most areas is always free when you spend €50 and more! However, prior to confirming your order, you’ll be able to select express delivery option. Shipping costs are calculated at check-out. 

When will my order arrive?

Orders placed by 2pm on a working day will be shipped the same day. Orders placed later or on a non-working day are shipped the next working day. We use UPS, DPD and DHL for all orders depending on the country and size of your order. You will see estimated delivery time at check-out for each available shipping option.

 

Will I be able to track my order?

Yes! You will receive a tracking number once your order has been dispatched from our warehouse.

From where are orders shipped?

All of our orders are shipped from our EU warehouse, located in Lithuania.

Will I have to pay international taxes and duties?

Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. You should contact your customs office for taxes and duties regulations in your country.

 

Do you accept returns?

If you’re not happy, simply return the item(s) within 30 days of the date of purchase for a full refund minus shipping and handling. Also, we will replace any defective items. To initiate a return please email info@breneli.com.